Dzengi.com Review 2024

Dzengi.com crypto exchange is a popular international platform for trading cryptocurrencies and tokenized assets. The service was founded by Viktor Prokopenya and Said Gutseriev, who invested over USD 10 million in the project. Capital.com is the technology partner of the platform.

One of the key benefits of the platform as of today is that it provides access to trading digital assets as well as metals, stocks of large companies, represented as tokens (tokenized assets). These are the so-called asset ‘doubles’ you can also trade to earn money. Another important distinguishing feature of the exchange is its high level of regulation and a possibility to trade cryptocurrencies without commissions and fees. The company’s operation is currently regulated by the Belarusian law and international anti-money laundering standards (AML) and Know Your Customer (KYC). Dzengi.com is also registered with FINTRAC (Canada) as a Money Services Business under the registration number M20055258. In the U.S., the company is registered with FinCEN (USA) as a Money Services Business under the registration number 31000177055071.

Dzengi.com Exchange Rating

Total score	7,9
Commissions	10
Security and regulation	10
Markets	8
Passive income	6
Account opening	10
Deposit and withdrawal	8
Trading platforms	8
Analytics	9
Education	9
Customer support	9
Bonuses	0

Dzengi.com Pros and Cons

Basic information

The platform has a simple and clear system of commissions and fees. There is a separate section of the website featuring updated information on the commissions and fees, which makes it easy to find what you need. Notably, the exchange offers its customers a low level of commissions up to an opportunity to trade commission-free.

Dzengi.com commissions and fees

The exchange does not charge the maker's fee and the taker’s fee is only charged if you are using leverage. Notably, the ‘zero-commission’ rule applies to both cryptocurrencies and tokenized assets, which include stocks, commodities, indices and even ETFs.

The fees for using the tokens of companies are calculated separately. No fees are charged for buying the tokens and a 1.5% fee is charged for selling the asset.

Non-trading fees on Dzengi.com

There are deposit and withdrawal fees and also the fee for asset exchange inside the platform. Let’s take a closer look at them.

Dzengi.com deposit/withdrawal fee

No fee is charged on deposits in cryptocurrencies, but a small fee is charged on withdrawals. The rate depends on the type of the digital asset. For example, withdrawal fee for Bitcoin is 0.0004 BTC, Ethereum – 0.004 ETH. You can find detailed information on all fees in the Fees and Charges section on the website.

If you deposit/withdraw funds in fiat currencies, the fee will depend on the method of payment. The fee for transactions with Visa/MasterCard is 3.5% on deposits and 3%+3 USD on withdrawals. For wire transfers, the deposit fee is zero and for withdrawals to a card/account – 0.15% of the amount (min USD 20 and max USD 150).

Your bank may also charge its fees, so the total amount could be higher.

Dzengi.com asset exchange fee

The platform also charges an exchange fee. For individuals, the rate is 0.2% with an exchange amount of up to $50,000 in equivalent and an individual commission with an amount higher than that. Legal entities are charged 1.95% exchange fee.

The remaining commissions are identical for individuals and for legal entities:

• Tokenized assets (shares, ETFs, indices, commodities): 0.05%.
• Tokenized bonds: 0.03%.
• Tokenized currencies: 0%.

Average commission on Dzengi.com compared to competitors

If a trader uses only their own money to trade at the exchange, no trading fees are charged. Compared to the conditions of other exchanges, Dzengi.com has one of the best offers.

Margin Lending on Dzengi.com

• cryptocurrencies – 1:50, 1:100;
• tokenized indices – 1:100;
• tokenized commodities – 1:200;
• tokenized shares – 1:20;
• tokenized currencies – 1:500;
• ETFs – 1:20.

The fees are also calculated for each asset category individually.

After analyzing the conditions for margin lending, a conclusion can be made that the service offers rather beneficial conditions compared to its competitors.

The exchange is officially operated by Currency Com Bel LLC. The service is a resident of the high-tech park of the Republic of Belarus and therefore has the right to work with digital assets, operating in compliance with the applicable law of the state. In this case, it is the Decree of the President of the Republic of Belarus On Development of the Digital Economy dated 21.12.2017.

The cryptocurrency exchange also has a legal entity – Currency Com Limited registered in Gibraltar with company number 117543. Thanks to the license of the Gibraltar Financial Services Commission (license number 25032), it has the right to use blockchain technologies to store and transfer assets as a part of provision of dealer services. Notably, Gibraltar is considered a country with high legal culture, and therefore the users are well protected.

Dzengi.com is also registered with FINTRAC (Canada) as a Money Services Business under the registration number M20055258. In the USA, the company is also registered with FinCEN as a Money Services Business under the number 31000177055071. Today, Dzengi.com is one of few platforms designed based on the latest developments of the niche. The service has a scalable matching mechanism allowing it to perform over 50 million transactions per second. Also, the platform observes the AML standards and employs the KYC system.

The security of transactions on the platform and safety of clients’ funds are ensured at the GDPR level in the EU.

The service is also regularly audited by Deloitte, one of the auditing companies from the Big 4.

The platform offers a wide choice of positions on cryptocurrencies and tokenized assets (indices, shares, commodities and even ETFs). The choice of cryptocurrencies, however, is not very big at a total of 29. Compared to the flagship platform, this is very little. On the other hand, a wide selection of tokenized shares and EFTs is a practically unique offer in the market, which is becoming more popular by day. The users also have access to earning passive income under the referral program and as an adjustment for the dividends for owning tokenized shares and bonds. In order to deposit/withdraw funds at the exchange, users need to pass verification.

Pros and Cons of market diversity on Dzengi.com

Dzengi.com markets

Cryptocurrencies (spot)

There are 45 currency pairs, including the most popular and less popular assets, available for trading at the exchange. In addition to the classical cryptocurrencies, there are also altcoins, De-Fi tokens and even some stablecoins. Overall, the service offers a rather functional selection of assets, albeit small, but still sufficient for active trading and testing of new technologies.

Tokenized assets

In addition to traditional cryptocurrencies, the platform offers around 1,000 tokenized assets, including:

• Tokenized currencies;
• Shares of large global companies.
• Stock indices and commodities.

The platform offers one passive income option and that is dividend adjustment. In order to receive it, you need to buy tokenized assets of companies or ETFs. The dividend adjustment is accrued to the user’s account. As a rule, it is an adapted format of payments as in the case with traditional shares.

The accrual takes place on specific ex-dividend dates (you can view them on Investing.com).

The adjustment is accrued in the following cases:

• For the tokens bought in the Trading mode;
• For the assets bought in the Leveraged trades.

However, dividend adjustments for short leverage trades are not available.

The amount of a one-time payment is a result of multiplication of the number of owned shares and the dividend amount, which is paid by the issuer. For example, if as of the ex-dividend date, you bought 25 tokenized shares of Coffee Arabica of US Coffee Arabica Spot, and the payment is $200 per share, the total profit will be $5,000 in tokens.

In order to start investing and trading at Dzengi.com, the first thing you need to do is to register on the platform and open an account. There are two stages to this process – filling out a user’s questionnaire and account verification. The entire procedure may take 24-36 hours depending on the workload on the system.

Account opening on Dzengi.com

Residents of which countries can trade at the exchange?

The registration and trading at the exchange is not available for the citizens or residents of unrecognized or partially recognized states and offshore zones:

• Republic of Kosovo.
• Sahara Arab Democratic Republic.
• Republic of China (Taiwan).
• South Ossetia.
• Republic of Abkhazia.
• Turkish Republic of Northern Cyprus.
• Nagorno-Karabakh Republic.
• Pridnestrovian Moldavian Republic.
• Republic of Somaliland.
• Donetsk People’s Republic.
• Republic of Crimea and / or Autonomous Republic of Crimea.

Also, residents of other countries can trade at the exchange at the discretion of the Company (in particular, the Bolivarian Republic of Venezuela, Afghanistan).

How to open an account on Dzengi.com:
a step-by-step guide

Overall, the account opening procedure is very simple, although there are some differences from other similar platforms.

Step

1

Access the official website of the exchange. In the top right corner choose your language and click on Sign Up. www.dzengi.com

Step

2

Next, provide your email and come up with a password.

Step

3

Choose your country of residence and citizenship.

Step

4

Provide your personal information (First Name, Last Name, Date of Birth and Contact Number).

Step

5

Provide information about your place of residence.

If you are a resident of the Republic of Belarus, you will have to additionally pass the test on the knowledge of blockchain technologies to determine the level of your skills.

Registration is only available to adults. Also, if the account is not active for a period of six months, it will be deleted. The user will be notified of that 60 days prior.

Account verification is another mandatory condition. For the proof of identity, you can use any documents with a clear photo, full name and age. You will also need to upload another document as a proof of residence. It could be a utility bill with your name on it or something similar.

Activation of two-factor authentication is yet another important step. For this, the service recommends using Google Authenticator. After its activation, you will need to scan a relevant QR code or enter a six digit code manually. If you decide to go with the latter, it is highly recommended that you save it somewhere, just in case you lose access to your account.
After all forms have been filled out, the documents uploaded, you will need to wait for the notification on the account verification, which should be sent to your email within 24-36 hours. After that, you can fund your account and start trading.

Minimum deposit on Dzengi.com

Compared to the competitors, the minimum deposit requirement of the exchange is at a similar level with the other exchanges, though compared to Binance, for example, it is a bit high.

Account types

The platform offers two account types – individual and corporate. You can trade absolutely all positions available on the service and also use the full range of instruments for technical analysis of price fluctuations on both accounts.

The only difference that we managed to find is that the fees are slightly different for the conversion of digital assets. The fees are higher for corporate accounts here.

There is no daily limit for deposit and withdrawal, however, the specialists of the service warn that if you want your transactions to be processed quickly it is recommended to withdraw tokenized assets the equivalent of which is higher than USD 100.

The deposit options on the platform include debit/credit cards, wire transfers and also digital assets from wallets. This is rather convenient as you can fund your trading account and withdraw your earnings both in fiat and in crypto.

Deposit and withdrawal options and processing time on Dzengi.com

Pros and cons

You can trade at the exchange directly from the website or you can download a mobile application. Let’s take a closer look at the specifics of market analysis and performance of traders via the PC interface. According to users, the web version is the most convenient one, featuring large icons, structured sections by assets, price, orders, and, most importantly, big and colorful charts, where you can quickly see the movement trend of an asset. When you press the Trade button at the top of the page, the system will redirect you to the page with the assets.

The markets are conveniently grouped by the key feature – intensity of trading. Therefore, you can select from the pop-down list one of the following: actively traded, growing, declining and highly volatile trading. Also there you can choose the type of assets: cryptocurrencies, tokenized shares, indices, bonds, ETFs or commodities.

In order to buy or sell, select the asset. When you click on the asset, you will see the daily price change on the right side.

You can learn detailed information about the currency pair by clicking the ‘i’: price, available leverage and also the trading fee.

The information about open positions is stored in the Portfolio and the information on trading results – in the Reports tab.

The panel of available orders and the table of bids are hidden by default in order not to overload the page with information. You can open them by clicking on the icon with strips in the upper right corner.

Today, the service provides access to trading 45 cryptocurrency pairs and around 1,000 positions of commodities and shares, while the competitors only offer different cryptocurrencies and fiat.

For analyzing the current market situation, you can use the TradingView chart with several types of indicators and tables. This allows you to study an asset in detail. You can customize the features of the chart to your convenience:

• Timeframe;
• Ask/bid;
• Type of image (candlestick, line, area, bars, Heikin-ashi, hollow candlestick).

You can zoom in and zoom out the chart. For convenience, you can add charts on specific currency pairs and switch between them. They will be shown as several tabs.

Elliott waves, levels, extensions and Fibonacci lines, Gann Fans are also available for market analysis at the exchange.

In order to obtain accurate information when analyzing an asset, you also need to pay attention to indicators.

You can customize them individually or generally.

Order types

The main order types are available at the exchange, including:

• Market order
  a traditional buy/sell transaction at the current market price. There is also a limit order, which is filled when the price reaches a specific level, or when the order is automatically cancelled if the price grows.

• Stop-loss
  order ensures automatic sale of an asset, when possible losses reach a specified level. Notably, in this case, you can set a specific amount, a distance and a price range.

• Take-profit
  order is when you can sell tokens or crypto, when their price reaches a specific value within the corresponding price range.

Also, traders can use leverage to increase their profit.

Comparative table of features

The service provides an excellent choice of instruments of technical analysis of the market both using the mobile application and the web version. In addition, the system provides detailed information about the assets once you click on a currency pair. You can see price change, peculiarity of pricing and understand the factors that influence the position of the cryptocurrency as well as read the latest news about the company or cryptocurrency. It is very convenient, as everything you may need for making a decision is available on one page.

Trading platforms. Comparison with competitors

Dzengi.com com trading platforms specs

You can trade cryptocurrencies both from the official website of the exchange and from the mobile application.

Web platform of the exchange

The official website of the service is easy to use. All categories of the assets and also trading pages, rules, instruments for technical analysis are conveniently structured on the website.

The website header also features information about the markets, analytics and education sections. At the bottom of the page, there is the Contact us icon, which also saves time, especially during active trading. Overall, the service is ideal for investing and trading digital assets.

Mobile platform of the exchange

The mobile application of the exchange has an attractive design and the same features as in the web version. All charts and windows are displayed promptly and correctly and the application works quickly even when several charts and indicators are open.

Analytics at Dzengi.com

There is an entire section with analytical materials on all available digital assets on the website of the cryptocurrency exchange. The information in the section is clearly structured and published in specific rubrics.

This makes it easier to understand the new information about tokens and to search. You can find basic information about cryptocurrencies and other assets available on the platform, review statistical data in the analytical materials, and also check out the latest news.

The regular review of the rates of popular cryptocurrencies (Bitcoin, Ethereum, etc.) is published weekly, featuring the price chart and the price forecast for the digital asset. To make the publication more substantiated, experts of the platform take into consideration the results of the surveys of the analytical service Glassnode. There is also a trader's calendar featuring the key events of the coming week that could impact the price of the tokenized assets or cryptocurrencies.

Pros and cons

Overall, the analytical section of the exchange is full and therefore you will not have to search for information using third-party sources.

The Education section is also huge, featuring a lot of useful information, including a trading glossary, ready-made trading strategies, guides on using specific digital assets and Trading Basics. Let’s take a closer look at them.

You can look up any term in the glossary. The Basics page offers fundamental materials on trading digital and tokenized assets. There is actually a separate section about the latter, which is rather convenient for those, who are seeing this category of assets for the first time.

There is also a free educational program called Dzengi.com Academy. It features 10 detailed video tutorials on how to start trading at the exchange. Notably, the information is presented well, with a lot of detail and very clearly. On the right side of the screen, you can see the topics of each lesson and you can choose which information you want to learn at the moment.

Every lesson contains a plan, a short video and a detailed description accompanied with different charts and schematics. This version of presentation of information allows for communicating maximum amount of information to the users, engaging all systems of perception.

You can also find tutorials on the YouTube channels of the exchange. As a rule, they are short, but very informative.

In addition, the platform also has a Help Center, where you can find answers to all questions regarding its use.

Customer support operates perfectly. You can contact technical specialists by using the feedback form on the website, via a messaging app or by sending an official request via email.

Communication channels

There are the following ways to contact customer support:

• Live Chat (average response time – 30 seconds) On the website, this icon is in the bottom right corner, on the trading platform – on the top, section Help. If you are using the application, all you have to do is go to account settings and select Chat.
• Email and messaging apps (average response time – 30 minutes) You can contact customer support via Support@currency.com or messaging apps (Telegram, WhatsApp, Viber). You can open a chat by selecting the specific messaging app in the bottom right corner.
• By phone

Users from different countries can simply call and get an advice from the manager using the following contact numbers:

• +375 (29) 167-67-67 – Belarus
• +380 (91) 481-89-01 – Ukraine
• +44 741 835-3584 – UK

The consultation is provided in the language the request was sent in. This means that if you wrote your question in Ukrainian, you will receive a response in Ukrainian, and if you wrote in English, you will get the answer in English.

At the moment, there are no contests and promos.